FAQ and Help
Frequent Ask Question
How can I register on indian.my/matrimony ?
You need to complete the Registration Form. click Here to Register
If you feel difficult to self-register, you may ask for the Form via Whatsapp at 0102885060
What is Profile Verification?
All the profile are verified by the bride/grooms’ Identity Card (IC) before activation in our website.
We shall reject the profile that contains invalid data and not related to marriages.
Why do you need IC Copy?
IC copy is Compulsory and Important! We need to verify all our bride/groom.
This verification method helps to prevent fake profile. You may cross your ic copy (for matrimony purpose only). Only front copy is needed.
Do I need to upload IC copy for verification?
Yes, you may self upload at verification column or Whatssapp to us at 0102885060
Can parents/guardians/profile creator give their IC copy?
No. Only bride/groom’s IC copy acceptable.
Is payment required to upload my profile?
Yes, payment is required.
How much do I need to pay for registration ?
Click Here to view the Membership plan and packages
Can I view all the profiles without subscribed ?
No. Only paid members can view the profiles.
How long does it take to register and create a profile?
On average, it takes approximately 10 minutes.
Can I register multiple profile with same email address?
No. You can’t register multiple profiles with same email address.
Do I need to key in my handphone number upon registration?
Yes, It’s for administration and activation purpose. Without your contact number we can’t activate your profile.
Do I need to publish my contact number on my profile?
Not compulsory. You can hide your contact details, if you wish so.
When registering, I got an error message that says that my email is already in use. Why does this mean ?
Each profile on indian.my/matrimony is linked with a unique email address. An email address can only be used once on indian.my/matrimony.
You may have received this error message because you or someone else has already created a profile using this email address.
If you think your email is being used by someone else, please send us an message here and let us know.
If you previously created a profile and have forgotten your password, you may recover your password here.
How long it takes to activate and publish my profile ?
Your profile will activated and published within 2 hours upon receive the payment.
Kindly attached & whatsapp the proof of payment to 0102885060. Once activated your profile, you may view all the profiles.
Do I need to pay for the renewal after expired ?
Yes, it’s upon to your needs. Not compulsory.
Do I need to pay any fees, if I find my partner?
No. There are no extra charges or hidden fees
Do you have any age range to post a profile ?
Yes.
Bride above 22 years old
Groom above 25 years old
I am divorced/widowed/annulled with kids, can I apply ?
Yes, you may apply.
Is there any foreigner in this site?
No. Its only applicable to Malaysian with local contact number.
Do you find bride/groom for us ?
No, you have to find yourself.
Is this a Malaysian company ?
YES, It’s registered under Suruhanjaya Syarikat Malaysia (SSM) which is based in Seremban N.Sembilan.
Company Name : Indian Dot My
Company Number : (NS0163990-M)
How many registered profile available ?
More than 700 profiles available
What is the current registered profile age range?
Groom – Mappilai registered users aged 25 –58 (53%)
Bride – Ponnu registered users aged 22 – 51 (47%)
What is the current registered profile marital status statistics?
Never Married – 86%
Divorced – 11%
Annulled | Widowed – 3%
Why my profile and account is suspended ?
Please take note that your profile will automatically suspended if there is reports/complaints against your profile.
You will unable to renew/resume back your profile because it is considered blacklisted. There is no refundable policy in this terms too.
My religion and mother tongue is not listed in the Registration form. What should I do?
We have tried to be as comprehensive as possible when creating our religion and mother tongue options.
If you can not locate yours, we have provided the ability to select ‘other’. You may also send us a message here or contact us at 0102885060.
We will then do our best to add it as an option.
Are there any rules to abide by when creating a matrimonial profile on indian.my/matrimony?
Do not write anything that can be deemed offensive.
Update your accurate profile details.
Only upload photos of yourself.
Follow this link for rules and safety conditions. Click Here
Is it safe to use indian.my/matrimony ?
Yes, indian.my/matrimony is completely safe to use. We provide a secure way to communicate with others without providing your email address or phone number.
What are your terms and conditions ?
Follow this link for our terms and conditions. Click Here
What is Safety condition & Tips?
Follow this link for safety conditions. Click Here
I have lost my password !
If you have lost your password, you may contact us at 0102885060
How do I change my password ?
The option to change your password is available in your preferences page.
Where can I see my profile ID?
This ID is generated automatically by the system for each registered member.
You may see your ID at the URL or at the bottom of your profile.
Example : ID 62418355…..
https://indian.my/matrimony/profile/62418355…../
How to blur my picture ?
You may login into my account, then click privacy and click NO ONE at who can see my images icon.
The system will blur your picture up to 50% from the actual image.
How to get verify tags?
You may go to my account,
click – verification icon and upload your Identity Card
Before upload you may cross your ic copy “matrimony purpose only”
for verification purpose and office use only – its private and will not be published to obtain verification tag.
Is Dum Dum Matrimony same company?
Yes, Dum Dum Matrimony is belongs to indian.my
Please follow the link below for Registration
www.indian.my/matrimony/
www.dumdummatrimony.my/
Dum Dum Matrimony (Co Reg No: MA0295419-D)
Kindly check the company name and account no before make the payment
Maybank Account Number : 5551 7155 7669 (Dum Dum Matrimony)
Do you have any other companies/business owned by indian.my?
Yes.
Dum Dum Matrimony (Co Reg No: MA0295419-D)
Dum Dum Wedding (Co Reg No : 003458884-U)
Dum Dum Kalyanam Services (Co Reg No : RA0095792-U)
Most Trusted Matrimony Site
Welcome to indian.my/matrimony (imm) Marriages, the first matrimonial site to offer a compatible Life Partner
Exclusive Matchmaking
The first Matrimonial & Marriages site
to offer an Exclusive to Malaysian resident only
with new registered members.
Maximum Privacy
We are dedicated to ensuring your
information is safe and secured
with maximum privacy and safety
Trusted
indian.my/matrimony is Malaysia’s
largest and most trusted matrimony brand
over 500+ active members
Blur profile images.
Users can blur their profile images from registered members.
Profile details
Only registered users can see the profile details.
Private Chat messaging
Users can make private messaging with your members to chat in real time.
Block & Blacklisted
User can Block and Blacklisted subscribed members
Please note: indian.my/matrimony is only matrimonial alliance and not a dating website.
Making a complaint
We aim to handle complaints quickly, effectively and in a fair and honest way. we take all complaints seriously and use valuable information from investigating to help us improve the service we provide. We treat all complaints in confidence.
Personal Safety
If Your complaint relates to the personal safety of yourself or another individual, or reasonable grounds to suspect that unlawful activity has occurred We strongly recommend that immediately to contact us