FAQ and Help

Frequent Ask Question

You need to complete the Registration Form. click Here to Register
If you feel difficult to self-register, you may ask for the Form via Whatsapp at 0102885060

All the profile are verified by the bride/grooms’ Identity Card (IC) before activation in our website.
We shall reject the profile that contains invalid data and not related to marriages.

IC copy is Compulsory and Important! We need to verify all our bride/groom.
This verification method helps to prevent fake profile. You may cross your ic copy (for matrimony purpose only). Only front copy is needed.

Yes, you may self upload at verification column or Whatssapp to us at 0102885060

No. Only bride/groom’s IC copy acceptable.

Click Here to view the Membership plan and packages

No. Only paid members can view the profiles.

On average, it takes approximately 10 minutes.

No. You can’t register multiple profiles with same email address.

Yes, It’s for administration and activation purpose. Without your contact number we can’t activate your profile.

Not compulsory. You can hide your contact details, if you wish so.

Each profile on indian.my/matrimony is linked with a unique email address. An email address can only be used once on indian.my/matrimony.
You may have received this error message because you or someone else has already created a profile using this email address.
If you think your email is being used by someone else, please send us an message here and let us know.

If you previously created a profile and have forgotten your password, you may recover your password here.

Your profile will activated and published within 2 hours upon receive the payment.
Kindly attached & whatsapp the proof of payment to 0102885060. Once activated your profile, you may view all the profiles.

Yes, it’s upon to your needs. Not compulsory.

No. There are no extra charges or hidden fees

Yes.
Bride above 22 years old
Groom above 25 years old

No. Its only applicable to Malaysian with local contact number.

No, you have to find yourself.

YES, It’s registered under Suruhanjaya Syarikat Malaysia (SSM) which is based in Seremban N.Sembilan.

Company Name : Indian Dot My
Company Number : (NS0163990-M)

More than 700 profiles available

Groom – Mappilai registered users aged 25 –58   (53%)
Bride – Ponnu registered users aged 22 – 51   (47%)

Never Married – 86%
Divorced –  11%
Annulled | Widowed – 3%

Please take note that your profile will automatically suspended if there is reports/complaints against your profile.
You will unable to renew/resume back your profile because it is considered blacklisted. There is no refundable policy in this terms too.

We have tried to be as comprehensive as possible when creating our religion and mother tongue options.
If you can not locate yours, we have provided the ability to select ‘other’. You may also send us a message here or contact us at 0102885060.
We will then do our best to add it as an option.

Do not write anything that can be deemed offensive.
Update your accurate profile details.
Only upload photos of yourself.
Follow this link for rules and safety conditions. Click Here

Yes, indian.my/matrimony is completely safe to use. We provide a secure way to communicate with others without providing your email address or phone number.

Follow this link for our terms and conditions. Click Here

Follow this link for safety conditions. Click Here

If you have lost your password, you may contact us at 0102885060

The option to change your password is available in your preferences page.

This ID is generated automatically by the system for each registered member.
You may see your ID at the URL or at the bottom of your profile.
Example : ID 62418355…..
https://indian.my/matrimony/profile/62418355…../

You may login into my account, then click privacy and click NO ONE at who can see my images icon.
The system will blur your picture up to 50% from the actual image.

You may go to my account,
click – verification icon and upload your Identity Card
Before upload you may cross your ic copy “matrimony purpose only”

for verification purpose and office use only – its private and will not be published to obtain verification tag.

Yes, Dum Dum Matrimony is belongs to indian.my
Please follow the link below for Registration
www.indian.my/matrimony/
www.dumdummatrimony.my/

Dum Dum Matrimony (Co Reg No: MA0295419-D)

Kindly check the company name and account no before make the payment
Maybank Account Number : 5551 7155 7669 (Dum Dum Matrimony)

Yes.
Dum Dum Matrimony (Co Reg No: MA0295419-D)
Dum Dum Wedding (Co Reg No : 003458884-U)
Dum Dum Kalyanam Services (Co Reg No : RA0095792-U)

Most Trusted Matrimony Site

Welcome to indian.my/matrimony (imm) Marriages, the first matrimonial site to offer a compatible Life Partner

Exclusive Matchmaking

The first Matrimonial & Marriages site
to offer an Exclusive to Malaysian resident only
with new registered members.

Maximum Privacy

We are dedicated to ensuring your
information is safe and secured
with maximum privacy and safety

Trusted

indian.my/matrimony is Malaysia’s
largest and most trusted matrimony brand
over 500+ active members

Blur profile images.

Users can blur their profile images from registered members.

Profile details

Only registered users can see the profile details.

Private Chat messaging

Users can make private messaging with your members to chat in real time.

Block & Blacklisted

User can Block and Blacklisted subscribed members

Please note: indian.my/matrimony is only matrimonial alliance and not a dating website.

Making a complaint
We aim to handle complaints quickly, effectively and in a fair and honest way. we take all complaints seriously and use valuable information from investigating to help us improve the service we provide. We treat all complaints in confidence.

Personal Safety
If Your complaint relates to the personal safety of yourself or another individual, or reasonable grounds to suspect that unlawful activity has occurred We strongly recommend that immediately to contact us

Meet Our Companies