Safety Conditions
Involve your family
Marriage is much more than two people getting together. It is better to include your family members of the happenings and check with them on the decisions you take. It is safer to get your prospect acquainted with members of your family
Crosscheck all details in a profile
Profiles are checked to make sure they fit the requirements of indian.my/matrimony. We do not assure veracity of the details mentioned in the profile. We request you to use your resources to check out the details of the profile that you are interested in or use our Profile verification service to do it for you.
Be cautious in your communication. Don’t reveal too much too soon.
Do nothing in haste. Take your time to understand and know about the prospect you are interested in. Be cautious of people who make you uncomfortable or ask you irrelevant questions. Be hundred percent sure before sharing personal details.
Do not meet in private secluded places
Before meeting any individual, ensure that you are completely sure about the prospect. Do not meet your prospect in a private place. Meet your prospect in a public place and keep someone in your family informed.
Do not get intimate with a prospect
Avoid physical contact of any kind with your prospect. Resist any advances made in that direction. It is always better till after the wedding.
Recognize a money scam and keep away
Never give in to people who demand money. Do not send or spend money on anything. Avoid discussion of financial matters.
Report abuse if you find a member’s conduct inappropriate
Help us with complaints regarding misuse of our services. Complaints can be set through email to matrimony@indian.my. The complaint can be anonymous as well.
Your safety is also your responsibility
We at indian.my/matrimony would be delighted to help you find your right partner for life. We also would like to advise you to be cautious while doing so and take all the necessary steps to come to the right decision with the help of your family and right contacts.
Please note: indian.my/matrimony is only matrimonial alliance and not a dating website.
Making a complaint
We aim to handle complaints quickly, effectively and in a fair and honest way. we take all complaints seriously and use valuable information from investigating to help us improve the service we provide. We treat all complaints in confidence.
Personal Safety
If Your complaint relates to the personal safety of yourself or another individual, or reasonable grounds to suspect that unlawful activity has occurred We strongly recommend that immediately to contact us